Store Policies

1. Shipping

We will ship within 48 hours (working days) from the placement of your orders. Business days are Monday through Friday, except holidays.

All pricing is in US Dollars. You will be charged based on the exchange rate of the credit card used to make a purchase (please contact your credit card company for details).

All orders might receive a phone call or email from AMI for verification before an order is shipped.

AMI employs EMS Korea and EMS Japan. At the time of your shipment, we will choose the shipping location most suited to complete shipment of your order. You can track your shipment by visiting one of the following services:

AMI is not responsible for any taxes, duties or fees for receiving a product outside of Japan. Please visit your local customs office for details.

2. Payment

AMI only accepts payment via Paypal. A Paypal account is not required.

3. Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, AMI shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. AMI shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, AMI shall immediately issue a credit to your credit card account in the amount of the charge.

4. Return Policy

Within the first 30 days of your receipt of the product, we will fully refund you for any non-clearance or non-promotional “UNOPENED” item for any reason (shipping fees not included).

Opened items must be in “as-new” condition, in original packaging and with all warranty cards, manuals, and accessories. There may be a 20% restocking fee applied to all opened returns.

You will be responsible for the return shipping of non-defective products.

You must have an RMA number to return your product. RMA numbers are good for only 15 days after they are issued.

You will be credited with your refund within 10 business days of AMI receiving your returned product.

5. Warranty Replacement

See the AMI Warranty Page for more information.